The Role of the Troon Community Council

Community Councils are voluntary bodies which exist within a statutory framework and which have been granted statutory rights of consultation. The general purpose of the Troon Community Council is to ascertain, co-ordinate and express the wider views of the entire community within its boundaries. Community Councils will seek to represent and include all sections of their communities, regardless of age, gender, ability, ethnic origin, political or religious beliefs, or sexual orientation. They can complement the role of the local authority but are not part of local government.

Community Information

Communication Email – Please click on purple links for more information

Barnardos are recruiting!

Barnardos are recruiting as part of the ADPs commitment to develop a Whole Family Approach Team and improve access to support for young people and families.  These posts will be funded through the funding the ADP received from the Corra Foundation Children & Families Fund.  Information on each of the posts can be found below:

 

 

South Ayrshire Recovery Festival

RecoveryAyr and ADP are hosting a free event on Saturday 2nd September from 11.30am – 4.30pm at Rozelle Park in Ayr.  The event will have a range of different activities for all the family, including live music, a football tournament, face painting, relaxation and alternative therapies.  Further information can be found on the attached posters.

 

Agreement on National Care Service accountability reached

An update on the National Care Service Bill has been provided by the Scottish Government.  Click link above for further information.

 

A Human Rights Bill for Scotland

The Scottish Government have published further materials for the consultation on proposals for a new Human Rights Bill for Scotland.  These materials will allow the consultation to be more accessible, which should encourage engagement.  Click link above for further information.

Free Digital Health Workshop

The Alliance is partnering up with VOCAL Edinburgh to deliver an in-person workshop for carers.  The workshop will raise awareness of digital health tools and resources that can support health and wellbeing for yourself and the person you are caring for. The event will take place on 2nd August 2023 from 12noon – 2pm.  Click link above for further information.

The Alliance Concert for Caring

The Alliance are hosting a pre-concert reception with partners, at the Concert for Caring on 10th September 2023.  Click link above for further information.

 

South Ayrshire Council ( Deveron Road, Troon) (Temporary Prohibition of Waiting) Notice 2023

South Ayrshire Council ( Deveron Road, Troon) (Temporary Prohibition of Waiting) Notice 2023

The above Temporary Notice, which comes into force on 31/07/2023, imposes restriction on the following roads:

  • Deveron Road
  • Staffin Road

Please find attached a copy of the Temporary Notice.

A copy of the plan relating to the Notice can be found online at https://www.tellmescotland.gov.uk/notices/south-

SAC10166_Plan SAC10166_TemporaryNotice

Carrick Centre, Maybole requires chef- Please click on the first purple link for details -Links to Alliance and Cancer support

Chef Advert 2023

The Carrick Centre in Maybole is recruiting

The Carrick Centre in Maybole is looking for a seasonal chef/cook to assist them over the busy holiday period. The job advertisement is attached.  If you would like any further information, please contact Heather Stowe at heather.stowe@carrickcentre.co.uk.

The ALLIANCE responds to the Scottish Mental Health Law Review

The ALLIANCE advises that urgent action is required to ensure that changes are implemented, following Scottish Governments response to the Scottish Mental Health Law Review.  Click link above for further information.

Women’s experiences of discrimination and the impact on health

The ALLIANCE supported the Scottish Government research study that was conducted as part of Women’s Health plan.  Click link above for further information.

Further investment in cancer support services

A further investment of £9 million has been granted to a programme which supports cancer patients and their families deal with the financial, emotional and physical health effects of the disease.  Click link above for further information.

South Ayrshire Council ( SOUTH BEACH , Troon) (Temporary Prohibition of Waiting) Order 2023

South Ayrshire Council ( SOUTH BEACH , Troon) (Temporary Prohibition of Waiting) Order 2023

The above Order, which comes into force on 09/08/2023, imposes restriction on the following roads:

  • South Beach

Please find attached a copy of the Public Notice, which will be published in the local press on 19/07/2023

A copy of the plan relating to the Order can be found online at https://www.tellmescotland.gov.uk/notices/south-ayrshire/traffic/00000298153.

South Ayrshire Council (N/A Hillhouse Road KA10 6SY, Troon) (Temporary Prohibition of Waiting) Notice 2023 Click purple links for plan and info.

South Ayrshire Council (N/A Hillhouse Road KA10 6SY, Troon) (Temporary Prohibition of Waiting) Notice 2023

The above Temporary Notice, which comes into force on 09/08/2023, imposes restriction on the following roads:

  • N/A Hillhouse Road KA10 6SY

Please find attached a copy of the Temporary Notice.

A copy of the plan relating to the Notice can be found online at https://www.tellmescotland.gov.uk/notices/south-ayrshire/traffic/00000297496.

SAC10160_TemporaryNotice SAC10160_Plan

Future operating model confirmed for Council’s Customer Services team

Future operating model confirmed for Council’s Customer Services team

Today South Ayrshire Councillors agreed the future operating model of the council’s Customer Services team.

Councillors considered a number of options for the delivery of the service and agreed that it should be accessible to customers by phone, digitally and face-to-face by appointment.

The service will therefore be available to customers in the following ways:

By phone – customers can call us on 0300 123 0900

Monday – Thursday 09.00 – 16.45

Friday – 09.00 – 16.00

Digitally –  https://www.south-ayrshire.gov.uk/contact-us

By email – Customer.Services@south-ayrshire.gov.uk

Face-to-face by appointment as follows:

  • The Wallace Tower, Ayr – Tuesdays -Thursdays 09.00 – 16.45 and Fridays – 09.00 – 16.00
  • Troon Municipal Buildings – Tuesdays 09.00 – 16.45
  • 2-6 The Cross, Prestwick  – Wednesdays 09.00 – 16.45
  • Carrick Opportunities Centre, Girvan -Thursdays  09.00 – 16.45
  • 70c High Street, Maybole – Fridays-  09.00 – 16.00

South Ayrshire Council’s Portfolio Holder for Buildings, Housing and Environment, Councillor Martin Kilbride, said: “The Customer Services team handle around 200,000 customer enquiries a year and we always put customers at the heart of the way we deliver the service.

“Our model of delivery for customer services has changed and evolved over the years in line with customer trends. In recent years these trends had been shifting towards contacting us by phone and this was accelerated by the Covid pandemic.

“While 90% of customers now choose to contact us by phone, we want to make sure that face-to-face services are available for those who need them. We have trialled our face-to-face appointment service over the last 12 months and it has worked well. We will continue to monitor customer trends and satisfaction with the service.”